We run real user research, test working prototypes, and hand your engineers production-ready design systems — so your New York product team ships faster with fewer rebuilds. 65+ clients, 4 countries, 9 years in the trenches.
Free 30-min strategy call. No contract. No sales pitch. If we can't spot at least 3 growth levers on the call, you owe us nothing.
If your New York product team is shipping redesigns that users ignore, support tickets that never drop, and feature adoption flatlining month after month — the design isn't the symptom, it's the cause. From Manhattan startups to Brooklyn studios to Manhattan boardrooms and Brooklyn studios, New York doesn't reward generic digital work. The world's most saturated digital market means even small ranking gains compound into outsized revenue. That's the market reality every ui/ux design services engagement here has to solve, not work around.
Most New York agencies skip three things. One: a sober look at what's actually ranking (or converting) on your site today. Two: a conversation with your sales team about the deals that close and the ones that don't. Three: a plan that ties those two together. Our best ideas for New York clients come out of that third conversation — not out of a keyword tool or a template library.
The local nuances matter. High-intent mobile search behavior, aggressive competitor link budgets, and premium-pricing expectations from NYC buyers aren't talking points — they reshape how we structure sitemaps, write page copy, and spend link-building and CRO effort. We've shipped enough work across SoHo and the wider United States market to know where the leverage is for a business your size, and which 'best practices' are actually a tax on your results.
What you'll get from a New York engagement with us: real keywords and real page layouts from United States client examples (not invented personas), a written 90-day roadmap in the first week, weekly sprint reviews, and a monthly scorecard in plain English. You'll know what we shipped, what it moved, and what's next — without sitting through a slide deck.
One more thing we take seriously: honesty about what won't work. Not every New York business is ready for ui/ux right now. If a brand refresh, a paid-media sprint, or a sales-enablement project will move the needle faster, we'll say so on the free call and point you elsewhere. That candour is why 96% of our New York-area clients stay past 18 months — and why the free call is genuinely useful whether or not you hire us.
of New York-based buyers research online before their first call with a vendor. If your ui/ux isn't winning that pre-call moment, your competitor's already is — and you're paying the price in pipeline you never see.
Every engagement combines the six pillars below — calibrated to how New York buyers actually research, compare, and convert. Every pillar is tied to a measurable outcome, reviewed weekly, and reported monthly in plain English.
You get an insights doc with verbatims from 5-8 real users, ranked problems, and a clear 'design this first' recommendation — before a single Figma frame.
Low-fi to high-fi prototypes validated with representative users before engineering ever starts. Catching a broken flow in Figma costs an hour; in production it costs a sprint.
Component library, tokens, and patterns your engineers actually use post-handoff. Clients still building on our foundations 2+ years later — that's the point.
Specs, tokens, accessibility notes, and a live walkthrough with your engineers. Not a Figma link and a shrug — a real deliverable the sprint can start on Monday.
WCAG 2.2 AA from day one, not as an end-of-project audit. Broader reach, lower legal risk, and — quietly — better conversion for everyone.
Activation, task-completion, SUS, retention — we define the metric before design starts and validate against it before handoff. Design that doesn't move numbers gets reworked, not shipped.
Great UI/UX in New York starts with research, not with Figma. Before a single frame is designed we interview 5–8 of your real users, review your analytics and support tickets, and synthesise the patterns. What you'll get back isn't vibes — it's a written insights doc with verbatims, ranked problems, and a clear recommendation on what to design first.
We design in layers. Low-fi wireframes to lock information architecture, mid-fi to test flow and content, high-fi to nail the brand expression. Each layer gets reviewed before the next one starts, so you're never surprised by a 60-page Figma file at the end of month two. For New York product teams juggling financial services and media stakeholders, that cadence keeps everyone aligned.
Usability testing is non-negotiable. We test prototypes with representative users — often from New York itself — before they become engineering tickets. Catching a broken flow in Figma takes an hour to fix. Catching it in production takes a sprint. That ROI alone has paid for most of our UX engagements inside the first quarter.
Finally, the handoff is a real deliverable, not a Figma link with a wink. You get component specs, token files, accessibility notes, and a walkthrough with your engineers. If you've got a design system in flight, we leave it more mature than we found it. New York teams we've worked with still use the foundations years after the initial engagement — that durability is the point.
Week 1: you get a written gap report covering site, rankings, analytics, and the exact New York competitors outranking you today — with the specific reasons why, ranked by revenue impact.
Week 2: a 90-day roadmap with weekly sprint reviews. Every keyword, page, and fix scored by revenue potential — so you see the order of operations and the dollar logic behind it.
Weeks 3-10: we ship technical fixes, content, design, and campaigns in bi-weekly milestones. You approve each one before it goes live — zero surprises at the end of the month.
Month 3+: monthly scorecards, continuous iteration, and net-new tests. Your wins compound quarter over quarter — most clients see us as an extension of their team, not a vendor.
My product team was shipping three versions of the same screen because nobody agreed what 'good' looked like. Sprout Sage came in, interviewed eight of our New York users in a week, and gave us a design system and a prioritized problem list. A year later we're still building on those foundations. Ship velocity is up roughly 40%, support tickets on the onboarding flow dropped by two thirds. Best money we spent last year, and I'm not a guy who says that about agencies.
Think you can rank like this? The free 30-min audit surfaces the same growth levers we used here — specific to your site, your keywords, your New York competitors.
Can I Rank Like These Clients? Find Out FreeHere's what happened when these brands put growth in our hands. Numbers tracked against baseline rankings at engagement start vs current Google position. Every client site below is live — verify for yourself.
6 of 6 tracked keywords moved from outside top-500 to #1 on Google — a clean sweep.
10 of 10 tracked keywords improved. 8 of them landed on page one, starting from outside the top 500.
94% of tracked keywords improved. 92% of the whole keyword set is now on page one.
A national e-commerce catalogue with 90% of tracked terms on page one — 37 of them from a cold start (never ranked before).
Rankings measured against each client's baseline at engagement start vs current Google position (last audit). Client sites linked above for independent verification. Data snapshot available on request.
New York's top three sectors — financial services, media, and fashion — each buy differently, search differently, and convert differently. We've shipped ui/ux engagements across all three (plus tech startups), so the playbook isn't borrowed from a different city or a different industry. It's tuned to how your specific buyer actually behaves.
Research + synthesis in weeks 1-2. Wireframes and flow validation weeks 3-4. High-fi design and prototype weeks 5-6. Usability testing weeks 7-8. Handoff with engineering walkthrough in week 9 or 10. Most New York engagements run 8-12 weeks end to end, tied to your release cadence — we flex to your sprint rhythm, not the other way around.
Typical New York UI/UX projects run $8,000-$40,000 depending on scope, research depth, and whether a design system is in play. Smaller single-flow projects start at $3,500. Ongoing design-partner retainers start at $4,500/month once we've shipped the first engagement. Discovery calls are free and include a rough fixed-price band for your specific scope.
Two guarantees. One: if the research phase surfaces that design isn't actually your bottleneck (sometimes it's positioning, pricing, or onboarding content), we tell you on day 10 and you only pay for the research — no push to keep billing. Two: every design decision is validated against a measurable KPI in usability testing before handoff. If it fails, we rework before engineering ever touches it.
We define success together in the research phase: task-completion rate, time-on-task, SUS score, or a product KPI like 7-day activation or feature adoption. Designs get validated against those metrics in usability testing before handoff. We revisit the numbers 60 days post-launch with your analytics open — if the lift isn't there, the next iteration is on us.
Absolutely. Most New York engagements run alongside existing in-house teams and external vendors. We integrate with Slack, Asana, Notion, Linear, Jira, GA4, Search Console, HubSpot, Salesforce, Figma, and whatever else you're already on. We also do async-first reporting (Loom + written notes) so your team doesn't lose a weekly hour to agency status calls. Our job is to slot in, not to add overhead.
We're design-led but engineering-aware. Most New York UX shops either over-polish in Figma or under-research and ship vibes. We do both the real user work and the real engineering handoff — component specs, token files, accessibility notes, a walkthrough with your engineers. Clients keep using our foundations years after the engagement. That durability is the product.
Free 30-min strategy call. We'll map at least 3 growth levers specific to your New York business — or you owe us nothing. No contracts. No sales pitch. Most calls turn into a concrete plan whether or not you hire us.
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