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What ROAS do you actually need to be profitable?

Standard ROAS lies. It ignores COGS, payment fees, fulfillment, and refunds. See the real break-even number + the target ROAS your store needs for healthy margin.

Free foreverNo signup neededFull margin-stack math
Real break-even ROAS
2.4x
Supplements industry median margin stack: break-even ROAS 3.5-4.5x.
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Net per order at break-even: $0.00= margin minus all variable costs
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Real cost per order: $0= COGS + fulfillment + payment fees + refund waste
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Target ROAS for 20% net margin: 3.6x
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At your current spend ($10,000), profitable monthly revenue floor: $24,000
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+$10 AOV lift drops break-even ROAS to: 2.1x= biggest single lever (post-purchase upsell flow)

Email me the Shopify CRO + margin-stack playbook

The 10-lever ROAS recovery sequence + post-purchase upsell template + 3PL switch decision tree. PDF straight to inbox.

How it works

1

Pick vertical + enter AOV/margin

Vertical preset loads typical margin. Adjust to your actual.

2

Add full cost stack

Payment fees + fulfillment + refund rate. These eat 12-25% of revenue most stores forget.

3

See real break-even + target

Plus the +$10 AOV scenario showing how much one CRO lever lowers your required ROAS.

Frequently asked

Why is my Shopify ROAS misleading?

Standard ROAS = revenue / ad spend. It ignores COGS (40-60% of revenue), payment fees (2.9% + 30¢), fulfillment ($5-15/order), refunds (5-15%), and packaging. Real margin ROAS adjusts for all five. A 3x "ROAS" can be a 0.7x net loss.

What is the break-even ROAS most stores actually need?

For typical Shopify stores with 50% gross margin + 12% all-in fees: break-even ROAS = ~2.4x. For stores with 30% margin (supplements, beauty pre-rebate): break-even = 4x+. The calculator does this math per your inputs.

How do I lower break-even ROAS?

Three levers, ordered by impact: (1) Raise AOV via cross-sell + bundles (post-purchase upsell flow = 12-18% AOV lift). (2) Cut COGS via supplier renegotiation or volume discount. (3) Cut fulfillment via 3PL switch or pick-and-pack consolidation.

What is target ROAS vs break-even?

Break-even = you make $0 net. Target = healthy net margin (15-25% typical). Most stores should target 1.5-2x their break-even ROAS to leave room for fixed costs (software, salaries, returns). Calculator shows both numbers.

Does this include Klaviyo, Shopify subscription, and SaaS costs?

No — calculator focuses on variable cost per order (COGS, fees, fulfillment). Fixed SaaS costs spread across all orders; once you know break-even ROAS at variable level, layer fixed-cost amortization on top for true profitability.

How does first-order vs LTV ROAS differ?

First-order ROAS is what your ad platform reports. LTV ROAS = first-order revenue + future repeat order revenue. Repeat-friendly stores (subscriptions, beauty, supplements) can run negative first-order ROAS profitably because LTV pays back.

My break-even ROAS shows 4x — is that bad?

Above 4x = tight margin stack. Common causes: high COGS (supplements at 35% margin), low AOV ($30-50), expensive 3PL ($12/order on $40 AOV). Fix by raising AOV first; every $10 AOV lift drops break-even ROAS by ~0.4x.

What about Meta vs Google ROAS differences?

Calculator gives blended break-even. Per-channel: Google Shopping typically reports cleaner ROAS (intent-based). Meta inflates ROAS via view-through attribution. Cut view-through, then apply this calculator per channel.

Does refund rate really matter that much?

Yes. A 15% refund rate on $80 AOV with $35 COGS = $5.25 wasted per order (COGS + return shipping). Across 1,000 orders = $5,250 destroyed margin. Worse: refunded orders count as revenue in ROAS, hiding the bleed.

Who built this?

Mandeep Singh, Sprout Sage Solutions. I do Shopify CRO + paid-channel audits for medspa, wellness, and beauty brands. The margin stack is the math I show every prospect before quoting a retainer.

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